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Why Give Your Business To Us?If you flip through the Yellow Pages of most metropolitan areas, you'll find a number of computer service firms. |
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A logical question to ask... "What makes Soft-Temps so special -
why should I do business with them?"
As you'll discover, we are a very different kind of company. Here's why: One of the first things you may notice is our vast capabilities - compare our list of services against those of the other companies in the phone book and you notice an enormous contrast. Yet what may surprise you is that our rates are usually the same or even less than what you'd pay with a competitor - yet we offer vastly superior capabilities. You might wonder how we can do this - in other words, how can we do so much for our reasonable rates? First, we are a national franchise made up of individual members located coast to coast. Our franchise fees are low and our members are encouraged to maintain low overhead in an effort to keep prices low. It's easy to have high overhead, but someone has to pay for it. But the key ingredient to keeping rates reasonable is much more complex. It goes to the very design of the business. By cutting out waste, we can bring you highly skilled technicians and software experts, at the same rates the other guys charge for service techs who are often barely out of college and with almost no business software experience. They aren't paid very much and as is the case with most industries, you get what you pay for. Sure, they know game software and operating systems, and how to fix hardware. But what the heck do most of these "geeks" know about business applications software that you rely on to manage your business? The truth of the matter is, most on-site computer techs have very limited experience in business applications software and how to address complex issues. Often, when you call a company for service, even one of those big name companies with big ad budgets, what you often get at your front door is less than impressive. In many cases, you wind up footing the bill for one of these on-site techs to read "Help" screens in an effort to solve your problem. Sometimes it works, sometimes it doesn't. No matter - you're still footing the bill to educate the tech on your software in the hope that he or she really can figure out the problem and get you going again. Usually they can - but it's not cheap. OK, now let's try this with Soft-Temps. You see, at Soft-Temps, we realize that keeping a staff of highly experienced techs on staff is expensive, and inefficient. Trying to hire a tech who is an expert with most all of the popular applications software - that's just not realistic. Even if we could find such people, who could afford them? So, we do business differently. From coast to coast and around the world, we partner with experts in all areas of computers, software, programming, web design and hosting... you get the idea. Thousands and thousands of techs (we call them Consultants), each with their own specialty - work with Soft-Temps each day by accepting assignments from our franchise members in local service areas. Most of these consultants are experts in their field and work for large corporations as their primary occupation - they offer their services at reasonable rates to our franchise members. The bottom line is this: If you have a problem, especially a serious one, we can find an expert to assist you within minutes. This person will have a high level of expertise in the area where you're having difficulty. Our consultant will not be wasting your time or money by reading endless "Help" screens in an effort to find a solution. He or she will be very familiar with your application and will know how best to address the problem - and perhaps more importantly, to make appropriate changes to prevent the problem from recurring at some point in the future. Are you starting to see the difference with Soft-Temps? We are not like any other company in the business. We pride ourselves by doing the job right the first time, at the lowest possible cost, and perhaps most importantly, winning you over to become a valued Soft-Temps client. If you're ready for a positive change when it comes to computer services, call us. We'll be glad to discuss your needs right over the phone and offer you what we feel is the best approach to meeting your needs. If you have an immediate need, we might even be able to connect with the offending system and make changes right over the Internet - with your permission and oversight of course. This can save you money and time. Ask about remote service when you call. Thanks so much for considering Soft-Temps. |
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